FAQs

SUPPORT

Contact : 

Customer Service Email: ukroadandrace@gmx.com

ORDER

How secure is my personal information?

ukroadandrace@gmx.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

What forms of payment do you accept?

We accept PayPal, Klarna pay, Bacs and all major credit cards.

 

SHIPPING

Do you ship internationally?

Yes we ship worldwide through our network of couriers.

What shipping carriers do you use?

We use a wide range of couriers always selected for best service and price for our customers.

How long does it take to process my order?

Once payment has been made, 99% of all orders leave our office within 2-3 days.

How long does shipping take?

 

Uk items are always sent on next day basis.

Europe 3-5 working days.

Rest of the world 7-10 working days.

DELIVERY

How do I track my order?

We will send you the tracking number after your purchase within 1-3 business days.

 

RETURNS

What is your return policy?

You are fully covered and protected by our 14 day return policy.